For 21+ only

bip999's commitment to responsible gaming

Entertainment should be fun — not stressful. bip999 always puts your safety and well-being first.

Gaming is entertainment, not addiction

Online gaming and betting can be an exciting form of entertainment — but only when enjoyed in moderation and with awareness. At bip999, we believe responsible gaming is not just a policy; it is our commitment to every member.

Gambling or online betting should never be seen as a source of income. It is a leisure activity where both winning and losing are normal. If you notice that gaming is having a negative effect on your daily life, family relationships, or financial situation, it is very important to seek help in time.

Our platform offers several useful tools — setting deposit limits, self-exclusion, time-out breaks — to help you stay in control of your gaming. At bip999, we honour our commitment to responsible gaming every day.

Important information

bip999 is for persons aged 21 and above only. Underage persons are strictly prohibited from creating accounts or engaging in any gaming activity. Proof of age is mandatory during identity verification.

Our protection tools

bip999 provides these tools to help you manage your gaming habits.

Deposit limit

Set a cap on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. A waiting period of at least 24 hours applies to any request to raise the limit — so there is no opportunity to deposit extra money on impulse.

Time-out break

Take a temporary break from your account for any period from 24 hours to 30 days. Logging in and placing bets is completely disabled during a time-out. Your account is automatically reactivated once the break period ends.

Self-exclusion

If you feel your gaming habits are getting out of control, activate a self-exclusion lasting from 6 months to 5 years. There is no way to reopen your account during this period, and no promotional messages will be sent from bip999 either.

Betting history review

View your complete betting history and records of deposits and withdrawals at any time. Analyse this information to understand your habits and change course if needed.

Loss limit

Set a maximum loss cap for a specific time period. Once the loss limit is reached, no more bets can be placed for that set period. This is an effective way to protect yourself from major financial loss.

24/7 support

Our Bangladeshi support team is always ready to answer any questions about responsible gaming. Chat in Bengali directly via live chat and get a quick resolution.

Ask yourself

The questions below are a simple self-assessment tool. If more than one answer is yes, take a break and contact our support team.

Remember — seeking help is not a sign of weakness; it takes courage.

Do you keep playing to try to win back money you have lost?
Do you hide your gaming from family or friends?
Are you turning to gaming to relieve stress?
Are you spending money beyond your set budget?
Do you want to stop gaming but find you cannot?
Is gaming affecting your sleep, work, or family life?

How to set limits and exclusion

Take just a few steps from our account settings to put your own protections in place.

1

Log in to your account

Go to your bip999 account and open the profile menu at the top right.

2

Go to the "Responsible Gaming" section

Inside account settings, select the "Responsible Gaming" option.

3

Choose the tool you need

Deposit limit, time-out, loss limit, or self-exclusion — activate one or more options based on what you need.

4

Set your limit

Type in the amount or time period and click the "Confirm" button. The change takes effect immediately.

5

Contact us if you need help

Speak directly with our 24/7 support team via live chat — they will help you take the right steps.

Protection of Minors

bip999 online gaming services are available to persons aged 21 and above only. We follow a strict age verification process to prevent minors from participating.

If there are children or teenagers in your household, please take the following steps:

Use a PIN or password on your device so children cannot gain access.
Log out of bip999 after every session and keep password saving turned off.
Keep your bank card or mobile banking details (bKash, Nagad, Rocket, Upay) out of reach of children.
If you have any concerns, contact us — we will help you take the necessary steps.

If we receive any complaint about a minor gaming on our platform, we will immediately suspend the account and investigate. If you suspect someone you know is gaming while underage, please let our support team know.

Need help?

You are not alone. We are always here for you.

Talk to our support team

bip999's support team is available in Bengali via live chat 7 days a week, 24 hours a day. Feel free to reach out about any gaming-related concern — we are here only to help, without judgement.

[email protected]

24/7 Live Chat — Support in Bengali

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming.

The deposit limit lets you set a maximum amount you can deposit within a specific time period — daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Lowering the limit is instant, but increasing it requires a waiting period of at least 24 hours.

Self-exclusion can be set for a period of 6 months to 5 years. During this time, it is not possible to reactivate your account. You may only apply to return after the chosen period has ended, and even then some additional review may apply.

A time-out is a short-term break — from 24 hours up to 30 days. It is ideal for a temporary rest. Self-exclusion is much longer-term and more strict — from 6 months to 5 years. If you feel your gaming problem is serious, self-exclusion is the right choice.

The minimum age to create an account and participate in gaming activities at bip999 is 21 years. You must prove your age with a valid ID document during registration and the identity verification process. If an account belonging to an underage person is found, it will be permanently closed.

Some common signs are: spending money beyond your budget, repeatedly playing to recover lost money, hiding your gaming from family, feeling restless or stressed when you cannot play, and neglecting work or family responsibilities. If you notice any one of these signs, contact our support team immediately.

Yes. Even when self-exclusion is active, you can withdraw the balance in your account. The minimum withdrawal amount is ৳500 and the process is usually completed within 5-30 minutes. Contact our support team to make a withdrawal.

Play with joy, stay responsible

Start playing at bip999 or browse our game categories —
always keeping your limits in mind.

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