bip999 Privacy Policy

Your personal information is completely safe with us. This policy clearly explains how bip999 collects, uses, and keeps your data secure.

Last updated: January 2026

Introduction and Scope

bip999 (hereinafter referred to as "we", "us", or "the platform") is committed to ensuring a safe, transparent, and enjoyable online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, process, store, and protect your personal information on our website bip999.cam ("Site").

By using our Site or registering an account, you are agreeing to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our Site.

This Policy applies together with our Terms and Conditions and Responsible Gaming Guidelines. In the event of any conflict, this Privacy Policy will take precedence.

What Information We Collect

bip999 collects only the information necessary to provide our services. The types of information we collect are described below:

Personal Identity Information

Information you provide at the time of account registration:

  • Full name and date of birth
  • Email address
  • Mobile number
  • Residential address
  • National ID card or passport details for identity verification (KYC process)

Financial Transaction Information

Information required to process deposits and withdrawals:

  • bKash, Nagad, Rocket, or Upay account number
  • Transaction history and amounts
  • Deposit and withdrawal dates and times

Technical and Usage Information

Information collected automatically when you use our Site:

  • IP address and device type
  • Browser type and operating system
  • Site access time and session duration
  • Pages visited and click patterns
  • Information obtained from cookies and tracking technologies

Purpose of Data Use

We use your information for the specific purposes listed below. We never use your information for unnecessary purposes.

  • Account management: To create, verify, and manage your bip999 account.
  • Service delivery: To smoothly operate all services including gaming, betting, deposits, and withdrawals.
  • Identity verification (KYC): To confirm legal age (21+) and identity, and to prevent money laundering.
  • Customer support: To assist our 24/7 support team in promptly resolving your questions and complaints.
  • Security: To detect and prevent fraud, unauthorized access, and other cyber threats.
  • Responsible gaming: To identify patterns of excessive gaming and provide you with timely support.
  • Legal compliance: Where necessary to comply with applicable laws and regulations.
  • Service improvement: For analytical purposes to improve the usability and performance of our platform.
  • Communication: To keep you informed about important updates, policy changes, or account-related matters.

Data Storage and Security

bip999 treats the security of your information as the highest priority. We use industry-standard security measures that protect your data from unauthorized access, disclosure, or modification.

SSL Encryption

All data transfers on our Site are protected by 256-bit SSL encryption. This ensures that your sensitive information cannot reach any third party.

Secure Servers

Your data is stored in secure data centers where unauthorized access is strictly controlled and regular security audits are conducted.

Limited Access

Only authorized personnel can access your personal information, and only to the extent required to carry out their responsibilities.

Data Retention Period

We retain your information for as long as your account remains active. After account closure, data may be kept for as long as necessary to meet legal obligations.

Sharing Data with Third Parties

bip999 never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the limited circumstances listed below:

  • Payment providers: Information necessary to process transactions through bKash, Nagad, Rocket, and Upay. These providers follow their own privacy policies.
  • Technology and service partners: Companies that provide technical support for operating our platform, who work under strict confidentiality agreements.
  • Law enforcement authorities: Providing necessary information in the case of court orders, lawful investigations, or legal obligations.
  • Fraud prevention agencies: Cooperation with industry-based security organizations to detect and prevent fraudulent activity.

In all circumstances described above, we ensure that only the minimum necessary information is shared and that it remains under appropriate protection.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the Site. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies

Essential for the core functionality of the Site. They are used to maintain login sessions, ensure security, and remember language preferences. These cookies cannot be disabled.

Functional Cookies

Help remember your preferences and settings (such as display preferences and game settings). These provide you with a personalized experience.

Analytics Cookies

Used to understand which parts of the Site are most used and to improve our services. This information is collected in completely anonymous form.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of the Site to not work properly.

Your Rights and Controls

We believe you have full rights over your own information. Your rights are described in detail below:

Right to Access

You have the right to request information about what data we hold about you. We will provide that information within 30 days.

Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. We will make the necessary changes as quickly as possible.

Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some data may need to be retained due to legal obligations.

Right to Object to Processing

You may object to your information being processed for specific purposes. You always have the right to opt out of marketing communications.

To exercise any of the rights above, please contact us. Our email: [email protected]

Protection of Minors

bip999 is a 21+ platform. We strictly ensure that no person under the age of 21 can use our services.

We never knowingly collect information from minors. Age is verified at the time of registration, and if a user is found to have provided a false age, the account will be suspended immediately and any collected information will be securely deleted.

If you are aware that a minor has opened an account on our Site, please inform us at [email protected].

Third-Party Links and Services

Our Site has connections to payment service providers such as bKash, Nagad, Rocket, and Upay. These external services have their own privacy policies and we are not responsible for their data protection practices.

Before leaving our Site to visit any other site, you are advised to read that site's privacy policy. bip999 bears no responsibility for the content or data protection practices of third-party sites.

Policy Changes and Updates

bip999 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you by email or display a notice on the Site.

Continued use of the Site after any changes will be considered as your acceptance of the updated Policy. You are therefore encouraged to visit this page regularly to keep yourself informed of the latest Policy.

Previous versions of this Policy can be provided upon request. For this, please contact us at: [email protected]

Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please do not hesitate to contact us. Our data protection team will review your request in a timely manner.

How to Reach Us

We generally respond to all email requests within a business day. For urgent matters, using live chat is recommended.

Visit the Terms and Conditions page to read our full terms of service. See the Responsible Gaming Guidelines to learn more about responsible gaming.